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Boarding and Beyond

Front Desk

Job Description

Are you looking for a career with a purpose? Do you want the opportunity to be part of a company that's changing dogs' lives, and their pet parents lives for the better? Well, you've come to the right place. Boarding & Beyond exists to provide peace of mind to pet parents, while helping dogs have a safe, loving, and amazing experience! Our team at Boarding & Beyond is full of fun, hard working individuals looking to make a difference and grow each day. We are looking for a full time front desk receptionist to join our team! This position offers flexible hours, with the opportunity to grow into a management position if desired! Over half of dogs do not get the socialization and mental stimulation they need, but our team is here to change that! We help hundreds of dogs grow mentally and physically stronger each week while giving their parents peace of mind! This is more than taking care of dogs, it is changing dogs and dog parents' lives. Here's what winning looks like in this role.
Provide excellent customer service by:
Answering phones and greeting customers quickly; keeping check-in/check-out smooth and friendly. Creating and updating reservations accurately. Verifying vaccines and writing clear notes (feeding/meds/behavior) so the kennel team has exactly what they need.
Keeping the front desk organized:
returning messages, following up on open items, and keeping the lobby clean and welcoming. Recommending common add-ons when appropriate (exit bath, nail trim, enrichment) and escalating issues to a manager right away.
Skills needed to win:
Great interpersonal, organization and time management skills. Flexible and comfortable with change. Strong communication skills Attention to detail and follow-up skills. Conflict management and problem-solving skills with a solution-oriented mentality.
About Boarding & Beyond:
We're a dog daycare, boarding, and grooming facility founded in 2008 We believe in collaboration, hard work, and a shared sense of mission. We are dedicated to improving the quality of life for dogs, while giving their owners peace of mind We're on a mission to change dog lives! . ⭐Message us here on Indeed, or call us at (720)588-8303 to set up your interview! Hours per week (flexible): 20-29 30-39
Pay:
$16.00 - $19.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements
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