Wellness Membership Advisor Elements Massage - 3.5 Centennial, CO Job Details Part-time $16 - $18 an hour 6 hours ago Benefits Paid time off Free massages Employee discount Qualifications Customer communication Client rapport building Greeting customers Employee relationship building High school diploma or GED Appointment scheduling Full Job Description Welcome to the Elements Massage Family! We strive to be the best employer of Wellness Membership Advisors in Colorado! Seeking an individual who thrives in a sales environment and wants to make a positive difference in a customer's life through health and wellness. We're delighted you've taken the first step in joining Elements Massage. We are one of the nation's largest and fastest growing massage brands, and our success is due to the talents of people like you! We love working with individuals who believe in sales with a purpose. The WMA is a Sales and Customer Service role within an independently owned and operated Elements Massage® studio. A WMA is responsible for membership sales, building client loyalty and meeting studio and personal goals and objectives to ensure growth and profitability and a superior experience for all.

Job Duties and Responsibilities:

Makes great first impressions, builds rapport, and identifies client's needs resulting in membership sales. Maintains focus and avoids errors under high stress situations such as during busy client times. Maintains positive relationships with clients and coworkers when under stress from high client times, client/co‐worker complaints. Develops appropriate strategies to cope with high stress situations such as multi‐tasking, organization of work. Understands and applies knowledge, skills and concepts from on‐boarding, training, meetings and coaching/feedback. Actively participates in role‐playing, trainings and activities, regular meetings and coaching. Owns personal growth and development using learning tools and resources, engages in skill building by participating in daily role‐playing. Accountable for goal/objective setting and achievement. Communicates effectively with clients and team members (managers, coworkers, etc.) Maintains effective written and verbal communication through communication logs, shift changes/overviews to ensure smooth operations. Maintains timely communications via lead calls, appointment bookings, membership questions, and appointment confirmations.

Benefits:

Free monthly Massage, Facial, or Stretch Session Sales bonuses for membership sales Paid Time Off Consistent Coaching/Training If you are excited about being a part of the Wellness movement through the medium of Massage Therapy and all that it has to offer our communities, we would love to connect with you!

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Education:

High school or equivalent (Preferred)

Work Location:

In person