A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Denver, CO Job Details Part-time $21 - $24 an hour 7 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Parental leave Vision insurance Life insurance Paid sick time Qualifications High school diploma or GED Full Job Description At Cornerstone Apartments, we are more than just a property management company; we are creators of exceptional living experiences in Denver's most desirable neighborhoods. Committed to quality service and innovation, we foster vibrant communities that residents are proud to call home. We use our scale to generate leasing traffic, reduce operating costs, and attract dynamic and engaged employees. Be the Friendly Face of Exceptional Apartment Living We are looking for a warm, organized, and customer focused Residential Relations Specialist to join our team. If you love helping people, thrive in a fast paced environment, and enjoy being the person everyone can count on, we would love to meet you. Responsibilities As the first point of contact for residents, guests, vendors, and prospective residents, you'll play a key role in delivering an outstanding customer experience every day. Resident Relations & Front Desk Operations Welcome residents, prospects, vendors, and guests with professionalism and positivity Handle key pickups, rent payments, vendor check-ins, and resident inquiries Manage multi line phone calls, transfers, messages, and follow-up communications Assist residents with portal access, online services, and work order submissions Coordinate and dispatch emergency maintenance requests when necessary Process rental verification requests promptly and accurately Leasing & Community Support Answer questions about apartment availability, lease terms, and the application process Schedule property tours for our leasing team and field agents Assist with resident outreach and follow up communications Support leasing and operational initiatives to help maintain a thriving community Office & Administrative Excellence Open and close the office each day Keep the front desk, office space, and common areas organized and welcoming Maintain office supplies, files, and operational materials Collaborate with team members across departments to ensure smooth daily operations Take on additional responsibilities as needed to support the community Qualifications 2+ years of customer service, hospitality, office administration, or property management experience Strong customer service and communication skills Highly organized with the ability to multitask in a fast-paced environment Solution-oriented thinker who can work independently and proactively Experience with CRM or Property Management Software strongly preferred High school diploma or equivalent required; college coursework preferred Spanish proficiency is a plus Compensation Package $21.00-$24.00 hourly Paid Time Off, Sick Pay, Parental leave Paid Holidays, Pro Rata based on schedule 401k - 100% vested after 90 days, up to a 4% match of gross salary Medical, Dental, Vision (90% paid by Cornerstone), Accident, Critical Illness, Hospital, and Life Insurance Working conditions Part Time In Office Thursday to Saturday 8:30 AM to 5:00 PM with a 30 minute lunch break. Elevated business casual dress code.
