Benefits:

401(k) Employee discounts Paid time off Bonus based on performance Opportunity for advancement Signing bonus Training & development About the

Role:

Hammer and Nails Greenwich is an upscale barber shop looking for a charismatic and driven Membership Sales/Concierge to join our team in Greenwich, CT! This is an exciting opportunity to be the face of a premium grooming experience, welcoming members and guests while building lasting relationships. If you love people, thrive in a luxury service environment, and have a passion for sales, this role is for you.

Responsibilities:

Greet and welcome members and guests, delivering a best-in-class concierge experience Drive membership sales by presenting and promoting Hammer and Nails membership Clubs Manage appointment scheduling, check-ins, and front desk operations Build and maintain strong member relationships to encourage retention and referrals Handle member inquiries, concerns, and feedback with professionalism and care Meet and exceed individual and team sales goals and KPIs Maintain a clean, organized, and welcoming front-of-house environment

Requirements:

Previous experience in sales, hospitality, or a luxury customer service environment preferred Strong interpersonal and communication skills with a naturally outgoing personality Proven ability to meet sales targets and close membership sales Comfortable working in a fast-paced, client-facing role Proficiency with scheduling software and point-of-sale systems is a plus Reliable, punctual, and a true team player with a positive attitude Passion for men's grooming, wellness, or lifestyle brands is a bonus

About Us:

Hammer and Nails Greenwich is part of a nationally recognized men's grooming lounge franchise that has redefined what it means to look and feel your best. We offer an upscale, members-only experience featuring expert hand and foot care, waxing, and more in a masculine, relaxed atmosphere. Our team is passionate about delivering exceptional service, and we pride ourselves on creating a workplace culture that is supportive, fun, and rewarding.