We're seeking a professional and customer-focused Front Desk Representative for an ultra-luxury residential property. You'll be responsible for: Greet and assist residents, guests, vendors, and visitors in a professional and courteous manner. Provide excellent customer service and respond promptly to resident and guest inquiries. Answer and direct phone calls and provide accurate information when needed. Assist with visitor access, guest registration, and other front desk procedures. Receive and communicate resident requests to the appropriate staff or department. Communicate effectively with property management, security, maintenance, and other team members. Handle resident concerns professionally and escalate issues when appropriate. Maintain a professional, organized, and welcoming front desk area. Maintain discretion and confidentiality when interacting with residents and handling sensitive information.

Qualifications :

2 years of previous front desk, concierge or hospitality experience. Bilingual English/Spanish required with excellent verbal communication skills. Professional demeanor and polished presentation. Dependable, punctual, organized, and attentive to detail. Comfortable working in a highly visible, customer-facing environment.

Shifts available:

7:00 am to 3:00 pm 3:00 pm to 11:00 pm

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Paid time off Application Question(s): Are you available to work in rotating shifts? (different days, sometimes mornings, sometimes afternoon-evenings)

Language:

English & Spanish (Required) Ability to

Commute:

Coral Gables, FL 33134 (Required)

Work Location:

In person