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TG
Troon Golf LLC
Concierge
Career Insights for Concierge
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Scorecard
Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Serves as a local information source for guests. Provides information about special events within the resort and the surrounding area. Maintains adequate supply of brochure rack items in a clean, well-organized manner. Answers all incoming calls to the guest service desk. Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements. Assists guests with questions and concerns, makes suggestions and identifies possible solutions. Incorporates safe work practices in job performance. Performs other duties as required. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Regular and reliable attendance. Open availability for days, nights, and weekends. Healthcare Benefits
- Medical (if determined by the ACA measurement) Retirement Benefits
- 401(k) with employer match (19 years of age and older) Additional Compensation
- Eligibility for Employee Meals Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.