Service Concierge/Receptionist BMW of Gaiensville Gainesville, FL Job Details Full-time From $16.50 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Customer communication Management Customer service English Guest services Time management Full Job Description We are looking to fill the following shift: Monday

• 7:15AM
• 6:00PM Tuesday
• 7:15AM
• 6:00PM Wednesday
• OFF Thursday
• OFF Friday
• 4PM•8PM Saturday•8AM•7PM Sunday•OFF The Service Concierge is responsible for the cleanliness of the customer lounge area, including the coffee and snack counter.

Additionally, there should be regular conversational contact with waiting guests to see if there is any assistance or information needed. Morning duties involve stocking water in the refrigerator, creamer containers are full, coffee cups are stocked and coffee is prepared. Responsibilities Keep the snack area clean. Maintain a clean work area, creamer containers must be cleaned regularly of its debris. Keep magazines and newspapers in an orderly fashion. Ask the waiting customers at every clock hour "Would you like a bottle of water? "Would you like an update on your vehicle?" "Is there that I could get for you?" Get the advisor or manager involved in any service issue or question. Maintain a high level of cleanliness and grooming. Follow the 10-5-First

• Last and "My Pleasure" customer contact process Arrive at work, take lunch, and depart work at the times designated by management.

Inform management of any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its employees, or its customers. Skills Proven experience in customer service or relevant role is an advantage Proficiency in English; multilingual is preferred Excellent communication skills Polite and confident with a great deal of patience Ability in multitasking and time-management Aptitude in resolving issues with a customer-focused orientation High school diploma

Pay:

From $16.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person