Patient Retention Specialist (Bilingual) American Care Medical Centers - 4.2 Jacksonville, FL Job Details Full-time From $16 an hour 23 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Organizing events Spanish Customer retention In-person customer service High school diploma or GED Full Job Description American Care is "Where You Belong" Joining our Fast Growing Company is the Best Decision for your Career Development Company Benefits Company's 401(k) Retirement Plan; Paid time off per Company's Policies; Paid holidays off per Company's Policies; Health, dental, and life insurance per Company's Policies; Colonial Life Voluntary/Supplemental Benefits; and Full access to American Care's Premier Healthcare Plan. Retention Specialist Position Summary The Retention Specialist is responsible for the coordination of events in the medical centers to retain members. The Retention Specialist must ensure that the medical center is providing a safe and engaging environment for seniors, with the goal of patient retention. The Retention Specialist is required to make sure that all policies and procedures are followed. Retention Specialist Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Retain patients by organizing events, keeping them healthy, happy and returning to American Care. Coordination and setting up of events at the center Working together with the Outreach department to come up with events and host events Hosting/Teaching the necessary events (i.e. Arts and Crafts, Bingo, Dominoes, etc.) at the center Educate patients and potential members about American Care Required Education and Experience High School diploma or GED diploma Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience Customer Service IND1

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer retention: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person