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Minimum one year of front desk experience, preferably in a residential building Familiarity with fire alarm panels Basic knowledge of shutting off water to the fire system Basic understanding of shutting off water to individual units Bilingual (English/Spanish) preferred Ability to remain professional and firm when enforcing building policies Limited cellphone use while assigned to the front desk Computer literacy, including the ability to prepare incident reports using a web browser or Microsoft Word Basic Excel knowledge, such as opening files and searching for information Dependable and flexible, including the ability to remain on duty if relief is delayed until a arrives Dress code is all black until uniforms are purchased by the building Stand each time a person comes to the desk
FR
FirstService Residential
Front Desk Agent, Part-Time
Career Insights for Concierge
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Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Description Job Overview:
As a Part Time Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.Your Responsibilities:
Expectation that they'll work front desk and operations.Minimum one year of front desk experience, preferably in a residential building Familiarity with fire alarm panels Basic knowledge of shutting off water to the fire system Basic understanding of shutting off water to individual units Bilingual (English/Spanish) preferred Ability to remain professional and firm when enforcing building policies Limited cellphone use while assigned to the front desk Computer literacy, including the ability to prepare incident reports using a web browser or Microsoft Word Basic Excel knowledge, such as opening files and searching for information Dependable and flexible, including the ability to remain on duty if relief is delayed until a arrives Dress code is all black until uniforms are purchased by the building Stand each time a person comes to the desk