Unit Support Staff / Guest Relations Concierge - Endoscopy Lab

Unit Support Staff / Guest Relations Concierge

• Endoscopy Lab Lakeland Regional Health
• 3.7 Lakeland, FL Job Details $16.44
• $18.

91 an hour 1 day ago Qualifications BLS Certification High school diploma or GED Basic life support Full Job Description Position Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Provisional Level 1 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Active

• Benefit Eligible and Accrues Time Off Work Hours per

Biweekly Pay Period:

80.00

Shift :

Monday

• Friday; 7:30 AM
• 4:00

PM Location :

1324

Lakeland Hills Blvd Lakeland, FL Pay Rate :

Min $16.44 Mid $18.91 Position Summary Unit Support Staff/PCA delivers care to patients under the direction/delegation of the Registered Nurse and must be able to perform satisfactorily the specific patient care competencies as outlined by the department(s). In addition, functions include patient care consistent with that of a Unit Support Staff/PCA and at least two additional multi-skilled unit-specific duties to meet patient and/or departmental needs. Position Responsibilities People At The Heart Of All We Do Fosters an inclusive and engaged environment through teamwork and collaboration. Ensures patients and families have the best possible experiences across the continuum of care. Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. Safety And Performance Improvement Behaves in a mindful manner focused on self, patient, visitor, and team safety. Demonstrates accountability and commitment to quality work. Participates actively in process improvement and adoption of standard work. Stewardship Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. Knows and adheres to organizational and department policies and procedures.

Standard Work Duties:

Unit Support/Certified PCA Delivers patient care under the direction/delegation of the Registered Nurse and must be able to perform satisfactorily the specific patient care competencies as outlined by the department(s).

Duties include:

assisting patient perform ADLs (bathing, toileting, mobility, eating, skin care, mouth care, etc.), taking vital signs, responding to call lights, hourly patient rounding, intentional toileting, declutter of patient environment. Communicates pertinent patient information and needs to the RN in a timely manner, such as response to activity, vital signs, pain levels, observed changes in patient conditions. Performs at least two other unit support functions once a month. These functions are defined by the department. Examples include order entry/Unit Coordinator duties, inventory control, assisting UR with discharge review paperwork processing, assisting recreation therapy with patient group activities, watching cardiac monitors, transporting patients. Demonstrates safe work practices, including standard precautions, proper hand washing techniques, fire/safety/disaster plans, risk management, security, reporting and/or correcting safe work practices. Verifies patient identity prior to performing patient care. Documents care and ensures documentation is complete, accurate and timely (vital signs, intake and output, etc.).

Competencies & Skills Essential:

Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient by completion and documentation of age-specific competencies. Must be able to satisfactorily perform each essential function; demonstrate required competencies in the care of patients. Use effective verbal and written communication skills; BCLS. Maintains and demonstrates clinical/technical patient care competencies identified by the department/center as evidenced by appropriate completion and documentation.

Qualifications & Experience Essential:

High School or Equivalent Essential:

Completion of approved PCA training program or demonstrated competence, knowledge and required skills.

Essential:

Basic Cardiac Life Support Other information:

Experience Preferred:

Three to six months as a PCA prior to transferring to USS