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Front Desk Attendant
Career Insights for Concierge
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Scorecard
Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Lakewood Ranch Golf & Country Club is seeking a friendly, professional, and customer-focused Part-Time Front Desk Attendant to join our team. As the first point of contact for members and guests, you'll play an important role in creating a welcoming experience while providing exceptional customer service. This position is ideal for someone who enjoys interacting with people, is organized, and thrives in a fast-paced environment. Evening and weekend availability is required. Responsibilities Welcome members and guests in a warm, friendly, and professional manner. Answer incoming phone calls and direct inquiries appropriately. Assist with member check-in and provide information about club amenities, events, and services. Schedule reservations and assist with member requests. Process payments and maintain accurate records as needed. Keep the front desk and reception area clean, organized, and presentable. Communicate effectively with other departments to ensure a seamless member experience. Perform other administrative and customer service duties as assigned. Qualifications Previous customer service, hospitality, receptionist, or front desk experience preferred. Excellent communication and interpersonal skills. Professional appearance and positive attitude. Strong organizational skills and attention to detail. Basic computer proficiency. Ability to multitask in a fast-paced environment. Dependable with a flexible schedule, including evenings, weekends, and holidays.