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Marriott

Butler. Job in Longboat Key Gr8Jobs

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$34,852 / year median in Florida

+13% projected growth

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Job Description

Marriott is seeking a Butler for the St. Regis to deliver refined, personalized service to luxury guests. As a key ambassador of the St. Regis brand, you will anticipate needs, coordinate bespoke experiences, and manage in-room services such as unpacking/packing, garment care, and special amenities. You will work closely with Front Office, Concierge, and Food & Beverage to arrange dining, transportation, and activities. This on-site role requires exceptional discretion, polished communication, and meticulous attention to detail, supporting VIP arrivals, departures, and events while upholding Marriott's people-first culture and standards of excellence. Responsibilities Provide personalized butler service to St. Regis guests, including welcome, unpacking/packing, and special requests Coordinate dining, transportation, and activity arrangements in collaboration with hotel departments Anticipate guest needs and deliver luxury, high-touch service aligned with St. Regis standards Manage in-room amenities, garment pressing, and shoe care with meticulous attention to detail Maintain accurate records of guest preferences to enhance repeat stays Respond promptly to guest inquiries and resolve issues with professionalism and discretion Uphold Marriott brand standards, safety, and confidentiality at all times Support VIP arrivals, departures, and special events as assigned Required Skills Luxury guest service Fine-dining service etiquette Concierge and reservations systems Time management Attention to detail Verbal communication Discretion and confidentiality Problem resolution Multitasking under pressure Basic computer and PMS skills