Job Summary We are seeking an energetic and detail-oriented Salon Spa Front Desk Associate to be the welcoming face of our vibrant salon and spa. In this pivotal role, you will provide exceptional customer service, and ensure smooth customer flow. Your enthusiasm and organizational skills will help create a positive experience for clients and support the overall success of our team. This paid position offers an exciting opportunity to be part of a dynamic beauty and wellness environment where your customer service and communication skills shine. Responsibilities Greet clients warmly upon arrival, ensuring a friendly and professional first impression Answer multi-line phone systems promptly, using proper phone etiquette to schedule appointments and address inquiries Manage appointment bookings, cancellations, and confirmations with accuracy using scheduling software or calendar management tools Handle client check-ins and check-outs efficiently, ensuring all necessary paperwork is completed and filed properly Maintain a clean, organized front desk area, including filing documents, updating client records, and managing office supplies Provide excellent customer support by addressing client questions or concerns promptly and courteously Skills Proven experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel) and general computer literacy for daily administrative tasks Prior customer-facing environment, preferably in a front desk or reception role Excellent phone reception skills with the ability to handle multi-line phone systems confidently Strong communication skills for client interaction and team collaboration Ability to type quickly with high accuracy; familiarity with proofreading is a plus Join us as a vital member of our team where your proactive approach, friendly demeanor, and organizational prowess will help deliver an outstanding experience for every client. This role offers the chance to grow within a supportive environment dedicated to beauty, wellness, and exceptional service.

Pay:

$22.00 - $24.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Referral program Vision insurance

Work Location:

In person