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Virtuous Management Group

Owner Services Concierge

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Job Description

Virtuous Management Group (VMG) is proud to be the maintenance service provider of choice for our many exquisite and beautiful properties. Our mission, "to facilitate the growth of beautiful communities," sets the industry-standard for service in the properties we manage.
POSITION OVERVIEW
Owner Services Concierge is responsible for: Providing gate house administrative services, to include issuing parking passes as needed. Assist guests and owners with Association questions. Light maintenance and janitorial as directed by Manager. Notify Manager or Maintenance of any reported water intrusion by owners or guest. Process common area work order request through AppFolio for maintenance as directed by Manager. Close pool umbrellas in evening and empty trash and as directed by the Manager Monitor parking pass activity and provide report to manager. Ability to read and implement instructions, complete daily assignments, and work orders Performs casual labor, such as lifting/moving heavy items as directed by Manager, while following appropriate safety procedures. Maintains, cleans, and stores assigned equipment to good working conditions. Willingly performs a variety of janitorial duties, including, but not limited to cleaning restrooms, designated areas, and proper emptying and disposal of trash. Contributes and supports the team's overall service effort by accomplishing related tasks and all other duties as assigned.
JOB QUALIFICATIONS
High School Diploma or equivalency preferred. One to two years of general experience in owner services or guest relations.
KNOWLEDGE AND SKILLS
Ability to properly utilize new equipment and follow safety procedures prior to use. Must demonstrate the ability to interact with people and meet their needs as required in a friendly and hospitable manner.
CONDITIONS OF WORK
Schedule may rotate. Weekend and evening availability is required. This position works under indoor and outdoor conditions and may be exposed to elements including but not limited to, chemicals, odor, weather, and environmental conditions. The associate must be able to work in an upright standing position for long periods of time, and must be able to sit, walk, crawl, climb, reach with hands and arms and lift 50 lbs. The employee must be able to navigate the property/building quickly and easily as required to meet the job functions and must be able to detect auditory and/or visual emergency alarms.
ADDITIONAL CONSIDERATION
The position is an owner services concierge. Prefer familiarity with Microsoft Office primarily Word and Excel.
SCHEDULE
Full-Time The daily shift for this position is eight hours for five days with two days off (not necessarily weekends). The shift times could vary and may require the associate to fill in on other shifts when needed. Join us in creating extraordinary experiences for our owners! We value energetic individuals who thrive on delivering personalized service with professionalism and enthusiasm. This position offers an engaging environment where your hospitality talents can shine while making a meaningful difference every day. Virtuous Management Group is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or any other characteristic protected by federal, state, or local laws.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance