Community Health and Rehabilitation is a FIVE star rated facility looking for an admissions concierge C.N.A. Must be certified.

Basic Qualifications Education & Certification:

High school diploma or equivalent; successfully completed a state-approved Certified Nursing Assistance program; must possess a current certification in good standing, or be able to obtain certification within four months of employment, if allowable by the state; must have CPR certification.

Skills & Requirements:

Must possess the ability to read, write and speak the English language, communicate resident condition to others and make independent decisions as needed; must have common working knowledge of all rules, laws and regulations as defined by the state as it relates to skilled nursing; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to move frequently throughout the workday, answer resident call lights, assist with baths, showers, toileting, feeding and personal grooming of the residents; must be able to handle sensitive situations related to the emotional well-being of the residents with patience, dignity and respect; must be able to lift 40 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 40 lbs; and push/pull 40 lbs.

Experience:

Minimum of six months experience in a long-term care or other geriatric care environment is preferred . Essential Job Duties 1. Provides service, support and care to residents and family members throughout the admissions process and builds rapport to establish an ongoing positive relationship. 2. Orients the resident and family members to his/her room and the facility. 3. Understands and properly addresses resident and family needs throughout the resident's stay. 4. Handles concerns or issues the resident and/or family member may have with the facility, involves the appropriate facility representatives in the process and communicates the concern/issue and the outcome to the Director of Nursing and Administrator. 5. Routinely makes rounds and responsively provides proper resident care and service. 6. Listens to customers and resolves issues in an appropriate and timely manner. 7. Assists the resident and family members with the discharge process. 8. Coordinates facility meetings with families and the appropriate facility management. 9. Assesses residents for condition changes and reports to nurse supervisor. 10. Understands and accommodates the residents and family members with any special needs. 11. Answers resident call lights promptly and courteously. 12. Schedules and provides facility tours for inquiries and prospects, including families. 13. Assists with the admissions process as needed and welcomes new residents and families to the facility. 14. Periodically makes recommendations to the Director of Nursing and Administrator to enhance the level of customer service provided throughout the facility. 15. Communicates changes and follows plan of care effectively by recording changes in charts

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift On call

Work Location:

One location

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) Continuing education credits Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person