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TG
Troon Golf LLC
Lifestyle Manager
Career Insights for Concierge
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Scorecard
Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Designing and implementing a comprehensive calendar of events and activities that cater to a wide range of interests and preferences, including but not limited to fitness, wellness, court sports, cultural events, pet events, themed events, social clubs and groups, and social gatherings Building strong relationships with local businesses, organizations, and vendors to bring unique and engaging experiences to the community Collaborating with other departments, including sales and the builder team, to ensure a seamless delivery of all programs and events Actively seeking and incorporating feedback from members to continually improve and evolve the program offerings Maintaining high standards of customer service and satisfaction at all times Staying up-to-date with industry trends and best practices to ensure that our program offerings remain robust and relevant Working closely with the sales team to promote community events and activities, and provide concierge-style assistance to residents Planning, coordinating, and executing high-quality events and special occasions, from start to finish The ideal candidate will possess: A proven track record of successfully planning and executing events and activities Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously Excellent interpersonal and communication skills, with the ability to build strong relationships with residents, staff, and external partners A positive, flexible, and adaptable attitude, with the ability to work well under pressure in a fast-paced environment Relevant experience in event planning, hospitality, or a related field A genuine passion for creating memorable experiences and enriching the lives of others Healthcare Benefits
- Medical, Dental, and Vision coverage Retirement Benefits
- 401(k) with employer match (19 years of age and older) Time Off
- Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.