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CP
Concierge Property Solutions, LLC
Front Desk Concierge 3pm-11pm shift
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Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Overview We are seeking an experienced and proactive Concierge employee to join our front desk team at an ultra-luxury condominium in Pompano Beach, FL. This team member will play a key role in providing exceptional service to residents and guests. This position requires attention to detail, and the ability to work with a team to maintain a luxurious and welcoming environment. Duties Provide courteous and professional service to residence and guests Keep the front desk area organized and clean to present a positive first impression. Handle incoming calls, inquiries, and request with efficiency and discretion. Accept and log packages. Foster positive relationships with residents - addressing inquiries, concerns, and requests. Coordinate concierge services, such as dry cleaning, transportation, and restaurant reservations. Maintain accurate records of resident interactions, package deliveries, and other relevant information. Details This position requires flexibility in working hours to accommodate the 24/7 schedule. Looking to fill the Wednesday-Sunday shift 3pm-11pm. Requirements Experience in hospitality or customer service. Excellent communication and interpersonal abilities. Strong organizational skills and attention to detail. Ability to handle sensitive information with confidentiality. Positive attitude and willingness to learn. Ability to prioritize and manage multiple tasks effectively.