Find Jobs
Find Jobs Near You – Available Work in Your Location
Front Desk Administrator (Port. St Lucie)
Career Insights for Concierge
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Shift:
Tue,Wed,Thu,Fri,Sat Position Summary :
Responsible for greeting all guests visiting the sales center, answering calls, and updating and maintaining records for busy Home Sales Center.
Key Duties and Responsibilities:
Greet customers in a friendly manner making them always feel welcome. Register customers and enter their data into CRM system. Introduce customer to a sales associate. Answer phones and route calls to the appropriate person. Manage inventory and report when low on marketing supplies to manager. Stock office supplies, water, coffee, etc. Report when low on supplies to manager. Maintain and print traffic reports. Process and distribute contracts, change orders, start packages, letters and other correspondence to corporate office, buyers, and in-house staff. Other related duties and projects as assigned by management.
Experience and Skills:
Education & Experience:
High School diploma or equivalent required.
Previous Front Desk/administrative experience required:
operating a multi-line phone system, CRM system, and greeting customers in a very friendly manner.
Skills & Abilities:
This job requires a friendly, upbeat 'people person', who is able to multi-task in handling the sometimes-hectic flow of customers coming into the sales center, as well as promptly answering incoming calls with a smile in his/her voice.
Intermediate computer skills:
proficient in Microsoft Office, including Outlook, Word, Excel, and Teams. Computer skills are required to manage the CRM system, and to assist with administrative tasks. Customer Service - Maintain a professional, polite, assertive and friendly attitude at all times. Interpersonal Skills - Must be able to establish rapport and develop good working relationships with all levels of people both within and outside the organization. Good administration skills and attention to detail Must have good organizational and follow up skills. Ability to communicate effectively. Ability to operate a wide range of office technology including telephones, personal computers, e-mail, fax and copy machines.
From:
G L Homes of Florida Corporation