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The Whitney Condominium Association

Front Desk Agent

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$34,852 / year median in Florida

+13% projected growth

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Job Description

Front Desk Agent The Whitney Condominium Association - 2.0 West Palm Beach, FL Job Details Full-time $18 - $19 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Physical security Computer operation High school diploma or GED Time management
Full Job Description Job Overview:
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred. Two (2) to three (3) years of hospitality experience preferred.
Computer literacy:
command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner.
Schedule:
Monday-Friday 8:00am - 4:00pm;Must have flexible availability
Compensation:
$18.00-19.00
Hourly Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Type:
Full-time Pay:
$18.00 - $19.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Ability to
Commute:
West Palm Beach, FL 33401 (Required) Ability to
Relocate:
West Palm Beach, FL 33401: Relocate before starting work (Required)
Work Location:
In person