A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Overview Come join the North Tampa Behavioral team and make a difference every day! North Tampa Behavioral is Tampa's Premier Mental Health and Substance Use Disorder Hospital and we are seeking a Full Time Receptionist.
Pay Rate:
$16.50-$19.80/hr (depending on experience)
PURPOSE STATEMENT
Responsible for day to day oversite of nursing operations of the facility and ensures staffing is adequate to provide care. When scheduled, oversees the delivery of behavioral health/nursing services in a positive, empathetic, and professional attitude toward customers at all times. As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents' physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. Provide leadership to assure compliance with local, state, and federal regulations, as well as nursing practice standards. Recognizes that patient safety is a top priority. Responsibilities
ESSENTIAL FUNCTIONS
Responsible for handling front office reception and general administrative duties. Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately. Notify facility personnel of visitor's arrival. Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required. Keep track of inventory and work with supply vendors to ensure a well-stocked office. Answer and transfer telephone calls or take messages. Handle facility inquiries and provide general information. Sort and deliver incoming mail and send outgoing mail. Copy, file and update paper and electronic documents.
OTHER FUNCTIONS
Perform other functions and tasks as assigned. Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
High School diploma or equivalent required. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state's background screening requirements. To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage: https://info.flclearinghouse.com/ Applicants are encouraged to review these requirements before applying. NTMP01 #LI-NTBH
