Law Office - Client Concierge Dell Law Firm is a successful, growing real estate, estate planning and business law firm. We are hiring a full-time Client Concierge in our Lake Oconee (Greensboro, GA) office. If you are looking for a day filled with nothing but passing along phone calls, move on to the next ad. But if you are a client service professional and love coming to work knowing that your day won't look the same week after week, then this might be the place for you. Great Job. Great Hours. Great People. Sound Interesting? We are looking for an "A+" player with client-focused skills to help us to expand our entrepreneurial business. The person we hire will bring a high level of energy, positivity, and can-do attitude to work every day. Our Firm is small enough that everyone is a critical part of the team, yet big enough to offer the security and benefits you want. What You'll Be Doing (Besides Feeling Good About Your Job) The Client Concierge is responsible for building relationships with our former, current and potential new clients. The Client Concierge provides the ultimate customer service to our existing and former clients, while also being the Firm's initial contact with potential new clients.

Bottom line:

The Client Concierge will

• Be point of contact for clients, potential new clients, and referral partners
• Ensure clients and visitors have everything they need to feel welcome and comfortable, while paying special attention to the VIP clients
• Review all sales leads coming in by phone, email or online
• Calling the lead and performing a basic prequalification to make sure we can help them with their legal needs
• Schedule an initial consultation
• Follow up with the lead throughout the sales process Track your progress in our online customer management system Who You Are Self-motivated and detail-oriented Solid communication skills - both written and verbal Like to engage with people; not afraid to make that phone call or send that email Has a proven, reliable work record - legal industry is a plus Experience in customer service or hospitality industry Basic comfort with Microsoft Office suite of tools What You Get A great work environment Friendly, helpful people to work with Health, paid time off, and retirement Benefits for full-time team members A great schedule, with flexibility How to Get Started To apply and ensure you make a great first impression, please send an email to tracey@DellLawFirm.

com that includes:

1. Your resume, including your work history, most recent first, with all time gaps explained. 2. References (they will be contacted later in the process) 3. Answer these questions in the body of your email: "What comes easily to you that doesn't come easily to other people?" and "What distinguishes you from everyone else who will apply for this position?" We will contact you within 10 days if you qualify for the second round of consideration. We look forward to hearing more about you.

Expected hours:

40.0 per week

Benefits:

401(k) matching Health insurance Paid sick time Paid time off

Work Location:

In person