Front Desk Check In/Check Out

Job Summary We are seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk of our medical office. Responsibilities

• Assure readiness of the reception area for each working day; open the building at the designated time and make sure all lights, equipment, and computers are fully operational at the start of business hours
• Greet patients and visitors, direct all patients to appropriate location/area
• Register patients
• Determine the financial status of patients and their insurance eligibility
• Ensure all appointments are made before the patient exits the office
• Assist patients in accurately completing forms and documents
• Check in patients
• Verify insurance coverage
• Import demographic and financial policies
• Import HIPAA policies
• Verify fees due and inform checkout on how much to collect
• Schedule patient appointments according to doctor's orders in EMR and/or referrals
• Secure the building at the close of each business/working day
• Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times
• Follow HIPAA guidelines at all times
• Follow OSHA standards at all times
• Participate in staff and educational meetings
• Perform other duties as assigned by manager
• Collect fees and prepare deposits Join our team as a Front Desk Agent to contribute to our mission of providing top-notch patient care in a welcoming environment.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person