Residential Specialist - Part-Time and On-Call Two 8-hour Shifts per week and on-call where available
DUTIES AND RESPONSIBILITIES
Essential Job Duties Provides assistance in a consistent manner that demonstrates caring, responsiveness and knowledge of the property Monitors security of the building by use of the camera and by perimeter and grounds patrol throughout the shift (CCTVS) and maintains camera recordings Assists in internal investigations as required Responds appropriately to emergencies including fire, security and safety incidents Initiates and cancels evacuation procedures appropriately Records and logs shift events in the RS Log to assure continuity and to provide an overview of shift activity Aware of House Rules and implements interventions in a positive way that encourages resident compliance with the house rules Monitors move-ins and move-outs to prevent damage to common area and assure safety and reserve/schedule the usage of Freight Elevator Accepts and release authorized packages and provide Lost and Found services Reports any maintenance related deficiencies that are observed and submit work orders for maintenance resolution Reports complaints and incidents of unusual or questionable activities Directly assists the General Manager in assigned aspects of daily security operations Oversees driveway, loading zones, ramps, and entrances and helps prevent congestion; facilitates special parking requests; and monitors parking garage and parking lot for improper parking Assist residents with various common area amenities including check-in and checkout Maintains liaison with local police as well as neighboring condominium's security offices
OTHER FUNCTIONS AND REQUIREMENTS
: Keep all information regarding the association, owners, tenants, guests and fellow employees in the strictest of confidence
PHYSICAL, MENTAL, AND COMMUNICATION DEMANDS
Require frequent walking, bending, as well as lifting and handling up to 30 pounds Require basic reading, writing and problem-solving skills Able to read, write, speak and understand the English language to communicate effectively with owners, guests, rental agents, and other staff members
Organizational Relationship:
Reports to the Residential Specialist Lead but in the absence of the Residential Specialist Lead, reports to General Manager.
WORK HOURS
Generally, under 20 hours per week for part-time. Workdays and hours are subject to change. More than 20 hours may be necessary when circumstances call for extended hours but no more than two weeks, consecutively. The General Manager is responsible for assigning hours.
MUST TAKE AND PASS A DRUG TEST AND BACKGROUND CHECK MUST HAVE