Overview We are seeking a dedicated and organized Lead Spa Coordinator to oversee daily operations at our tranquil day spa specializing in holistic health and wellness services. The ideal candidate will serve as the primary point of contact for clients, ensuring exceptional service experiences while managing administrative tasks efficiently. This role requires excellent communication skills, strong organizational abilities, and proficiency with computer systems to support a smooth and welcoming environment for both clients and staff. Responsibilities Act as the main liaison for client communication, providing personalized assistance and addressing inquiries promptly and professionally Manage phone systems with excellent phone etiquette, handling multi-line calls efficiently to schedule appointments, answer questions, and coordinate spa activities Oversee appointment scheduling and client records using computer software, maintaining accuracy and confidentiality Coordinate with therapists and staff to ensure smooth daily operations and optimal client flow Maintain a clean, organized front desk area and support the overall aesthetic of the spa environment Assist in training new staff members on communication protocols, booking procedures, and customer service standards Ensure compliance with health and safety regulations within the spa environment Support promotional activities and client engagement initiatives to enhance customer satisfaction and retention Requirements Proven experience in a client-facing role within a day spa or holistic health wellness setting is preferred Strong communication skills with the ability to communicate effectively with clients and team members Excellent phone etiquette and experience managing multi-line phone systems High level of computer literacy, including familiarity with scheduling software, email platforms, and basic office applications Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment Professional appearance and demeanor with a friendly, approachable attitude Ability to work independently as well as part of a team in a calm and professional manner Join our team as a Lead Spa Coordinator to help create a serene experience for our clients while supporting the seamless operation of our wellness facility. We value professionalism, attention to detail, and a passion for holistic health.

Pay:

$16.00 - $18.00 per hour Expected hours: 35.0 per week

Benefits:

Employee discount Flexible schedule Retirement plan

Location:

Boise, ID 83702 (Required) Shift availability: Day Shift (Preferred) Ability to

Commute:

Boise, ID 83702 (Preferred)

Work Location:

In person