About the Role Gracie Jiu-Jitsu Post Falls is looking for a high-energy, friendly, and dependable Front Desk Team Member to join our growing team. This is not just a receptionist position — you will be the first impression for every new family, student, and prospect who walks through our doors or calls our academy. We are growing from 350 to 450 students, and we need someone who can help us get there by creating an exceptional first experience, booking free trials, following up with leads, and supporting our team every shift.

Hours:

Mondays & Fridays 9AM-12:30PM Tuesday & Thursdays 11AM-2PM Friday evenings: 3 PM - 7 PM Training is primarily conducted on the job. A small number of additional training hours may be required during the first few weeks. You Must Be 18 or Older to Apply Responsibilities Greet students, parents, and prospects warmly Answer phone calls professionally and with energy Follow up with leads and help book free 10-day trials Give tours to new families and prospects Support enrollment conversations and guide families into the right program Follow scripts, processes, and academy systems Use academy software efficiently Call members with past due balances & update payment method Maintain a clean, organized, and welcoming front desk area Support instructors and the ownership team Help create a high-energy, positive environment You're a

Great Fit If You Are:

High energy and outgoing Warm, friendly, and confident Able to work independently Comfortable talking with new people, including parents and kids Comfortable with customer service and sales conversations Reliable and able to follow through without being reminded Coachable and open to feedback Professional and able to represent the academy well Relevant backgrounds include: customer service, sales, front desk, hospitality, fitness, childcare, coaching, admin, or similar. Why Gracie Jiu-Jitsu Post Falls We are a welcoming, professional martial arts academy with a tight-knit team and a clear mission: Teaching self defense in an environment that honors God and supports community and family. If you love people, thrive in a fast-paced environment, and want to be part of something meaningful, we want to hear from you.

To Apply:

Submit your resume and a brief note about why you'd be a great fit for a front desk role.

Pay:

$20.00 per hour

Work Location:

In person