Front Desk Concierge

Pam Chaney Aesthetics is an aesthetics and wellness clinic. The clinic offers hormone replacement, weight loss, aesthetics, body contouring and sexual health treatments. We are looking for a front desk administrator. This is an ideal position for a motivated, career-oriented individual who knows how to take initiative while assisting with the operation administrative duties of a growing multiple provider aesthetics practice. We seek someone who can maintain a positive and stable work environment while establishing growth in our practice. This person must be an excellent communicator with strong analytical, multi-tasking and problem solving skills. Experience in customer service is a must. We prefer someone with an aesthetics background. Ultimately, you will help create a wonderful and memorable experience for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone appointments Inform clients about payment methods and verify their credit card data Register clients, collecting necessary information Welcome clients upon their arrival Provide information about our services, treatments, and products Respond to clients' complaints in a timely and professional manner Oversee growing our social media presence Ability to use/learn different software Proficient in technology (ex: troubleshooting internet, printer, and computer issues) Excellent written and verbal communication skills Highly organized and able to set priorities among multiple tasks Ability to recognize and solve problems independently Able to evaluate and improve the effectiveness of existing methods and procedures Ability to execute orders Proactive and able to solve problems and multi-task Requires good grooming and dress habits which reflect a professional image Must be able to follow oral and written instructions Upsell products and services, when appropriate Bilingual preferred Front desk concierge

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 5 years (Preferred)

Work Location:

In person