Corporate Concierge

Corporate Concierge Dairy Farmers of America - 3.1 Kansas City, KS Job Details 1 day ago Qualifications Report writing Microsoft Excel Maintaining an organized workspace Guest relations Phone communication Greeting customers English Administrative experience High school diploma or GED Organizational skills Multi-line phone systems Clerical experience Productivity software 2 years Entry level Client interaction via phone calls

Full Job Description General Purpose:

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

Job Duties and Responsibilities:

Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages Administer main voicemail Produce monthly phone reports Follow security protocols and office procedures Assist with facility access badges Maintain an organized reception area Submit building work orders as requested Provide administrative services as needed The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Requirements:

Minimum Requirements :

Education and Experience High School Diploma or equivalent 1-2 years of reception, administrative, or business experience Certification and/or License - N/A Knowledge, Skills and Abilities Possess strong organizational skills and has ability to handle multiple tasks with attention to detail Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint Knowledge of administrative and clerical procedures Knowledge of customer service principles and practices Able to communicate clearly, concisely and courteously with clients, customers, guests and staff Able to operate phone system Must be able to read, write and speak English An Equal Opportunity Employer