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Contract Negotiator
Career Insights for Concierge
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Scorecard
Based on Kansas data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,891 / year median in Kansas
+12% projected growth
Job Description
What We Need
Corpay is currently looking to hire a Contract Negotiator within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for performing daily activities as assigned within the Customer Focus Group (CFG). The purpose of the CFG is to negotiate hotel contracts and drive savings for the CLC customer base. The customer base includes Rail, Trucking, Air, Crew, Retail, and Management type travelers. You will report directly to the Hotel Network Manager.
How We Work
As a Contract Negotiator you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Wichita, KS
Company-issued equipment
Formal, hands-on training Role Responsibilities
The responsibilities of the role will include: Completing negotiations on all requests based on CLC policies and procedures
Utilizing decision-making skills to find hotel options that fit client savings guidelines
Effectively communicating with internal clients and contracted hotels via phone and email to ensure consistency with CLC and Corpay policies
Identifying trends and opportunities for client savings and potential market consolidation
Possessing the ability to analyze historical hotel rate and volume history by hotel and market area to ensure competitive pricing structures
Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients
Identifying and resolving client and hotel issues daily
Responsible for meeting or exceeding all client savings expectations
Collaborating with internal account management teams and offering long-term solutions to ensure network consolidation for our clients
Responsible for all other duties assigned as needed Qualifications & Skills College degree preferred or 1-3 years previous related experience
Previous hotel/lodging experience and/or training is a plus
Demonstrated ability to negotiate successfully with short notice and firm deadlines
Demonstrated ability to problem solve at a high level through critical thinking
Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy
Demonstrated knowledge of Microsoft Word, Excel, Outlook, and navigating the internet
Excellent personal interaction, communication, and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes