A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Wichita, KS Job Details Full-time $20.49 - $25.62 an hour 1 day ago Qualifications Customer communication High school diploma or GED Full Job Description The primary function of this position is to provide a safe and secure environment for our employees, visitors, and members by managing corporate office lobby traffic, conducting regular site inspections, monitoring security and camera systems, and assisting the Physical Security Manager with company security policies and initiatives.
ESSENTIAL FUNCTIONS
Greet, receive, log and announce visitors, members and guests to the Credit Union building as needed. Issue visitor badges and maintain visitor log per procedure. Maintain confidentiality in all Credit Union, member and employee matters. Present a positive image of the Credit Union to members and visitors through a professional appearance and courteous attitude. Maintain orderly appearance in reception areas. Sign for incoming deliveries (UPS, FedEx, USPS, inner-office courier, etc.) and log them in for tracking. Notify individuals of packages received. Ensuring that personnel on-site are well trained with all aspects of physical security and life safety. Schedule and execute annual fire drills Provide backup of the physical security systems including cameras, servers and branch panels. Conduct regular property inspections, meticulously documenting findings, adhering to established expectations, and promptly reporting any issues. In person patrols and via camera systems Assist with making employee badges, managing badge supplies and distributing to branches as needed. Assist with tickets. For assigned tasks/projects, be accountable for the success of task/project results, set dates for dialogs and meetings as needed. Assist with company vehicle keys & tracking. Complete a minimum number of hours of continuing education per year to maintain proficiency and stay updated on best practices. Other duties as assigned.
EDUCATION/CERTIFICATION
High school diploma or equivalent. College degree preferred.
REQUIRED KNOWLEDGE
Excellent people skills required.
EXPERIENCE REQUIRED 3-5
years of basic reception or secretarial experience preferred. 1-2 years of executive secretary or administrative support experience preferred.
HARD/TECHNICAL SKILLS/ABILITIES
Excellent people skills required. Good oral and written communication skills. Good organizational skills. Proficient and solid computer skills and abilities including, but not limited to, ms office suite.
WORKING CONDITIONS
Standard office conditions. Travel/Driving to locations as needed. Low to moderate noise. Limited lifting up to 50 lbs. When lifting exceeds 50 lbs, recommend the use of using a lifting device, and or two or more individuals. This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
