Spa Concierge at New Luxury Spa in Downtown Louisville! The Woodhouse Day Spa - Nashville - 1.0 Louisville, KY Job Details Full-time $17 an hour 20 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Spa experience Phone communication Salon software Store closing procedures Service scheduling Greeting customers Sanitation Store opening procedures Concierge services Retail store product knowledge Guest services software Multi-line phone systems 1 year Phone call management Restaurant experience Communication skills Entry level

Full Job Description Benefits:

Health insurance Paid time off Vision insurance 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Front Desk Spa Concierge @ Woodhouse Spa - Downtown Louisville...

COMING SOON!

#1 in the Massage & Spa Services category - 2025 Entrepreneur Franchise 500

NOW HIRING :

Part-Time Woodhouse Spa is searching for spa professionals! We are excited to bring Woodhouse Spa to Louisville, KY and need you! Ready to make a difference and be an important part of our Team? Front Desk/Customer Service/Guest Relations At this front desk position, your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of Woodhouse Spa. You are an expert at creating a world class experience for each guest. Whether they're here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest's time at the spa from beginning to end.

IN THIS POSITION YOU WILL

Open or close the spa depending on your shift schedule. Check-in each guest for their service and assist at check-out after their service has concluded. Answer our multi-line phone system -Schedule services for guests using our MEEVO software system. Retail products and Series. Confirm appointments and help prepare therapists for service day. Pre-book our guests at check-out for future services. Provide amenities to guests when needed. Provide 5 Star Customer Service Ensure Sanitation Standards are met and exceeded in Spa.

YOU CAN LOOK FORWARD TO

Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees 401K with 100% on first 4% Employer Match - ALL Employees Competitive hourly wage. Paid Vacation - ALL Employees Free Parking A fast-paced, team-oriented environment. Being an expert on all Woodhouse Signature Services and MEEVO System software. Continuous customer service and retail product training. Opportunities to grow in our Company and the spa industry. Generous discounts and opportunities to enjoy services and products.

WE HAVE SOME GUIDELINES AND REQUESTS

1 year of front desk or customer service experience - at a spa, restaurant or hotel is preferred. Experience using a scheduling spa software is preferred. Ability to work weekends - 1 Weekend day shift required of all Employees Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards Possess strong professional communication and excellent customer service skills Must be able to multi-task in a fast paced environment. Must have the ability to stand for long lengths of time. Positive attitude is required. Woodhouse Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.