Company Overview Perq Soleil is a premium travel company dedicated to delivering exceptional service to airport travelers nationwide. Our team approaches each assignment with professionalism, discretion, and efficiency, ensuring a seamless and stress-free airport journey for every guest. Overview We are seeking an energetic and customer-focused Luggage Storage Concierge at the New Orleans International Airport MSY. In this role, you will provide outstanding luggage storage services, assist travelers with their needs, and ensure a smooth, welcoming experience. This paid position offers an exciting opportunity to be the face of our brand while supporting travelers during their journeys. About the Role As a Luggage Storage Concierge you will serve as the first point of contact for travelers using our luggage storage service. You will be responsible for receiving, tagging, securing, and releasing luggage and other personal items with care, professionalism, and efficiency. Who We're Looking For We're looking for a candidate who embodies professionalism, sound judgment, and meticulous attention to detail. (As a test of that last quality, please type the word HIRE when prompted to enter a password in one of our screener questions.) Responsibilities Greet travelers and other guests and assist them with storing their baggage securely Briefly inspect items for prohibited contents (e.g., weapons, perishables, valuables like cash or jewelry). Properly label and document all stored items using tracking system Safely organize and store baggage within secure storage area Ensure proper identification and verification during intake and release Maintain cleanliness and organization of the storage space Handle guests' inquiries and resolve concerns with professionalism Follow all company security procedures and safety protocols Monitor and report any incidents or irregularities to the supervisor Proactively conduct outreach to existing and prospective clients to build relationships and support engagement. Skills Exceptional customer service skills with strong etiquette and client communication abilities, in both written and verbal forms. Prior experience in hospitality or travel industry preferred Ability to reliably work flexible hours (including weekends and holidays) Proficient use of the English language in both verbal and written communication Ability to be diplomatic and thoughtful while performing duty and interacting with guests Detail-oriented with strong organizational habits Experience with technology tools, including tablets, POS, digital intake systems Ability to self-start and problem-solve with limited close supervision and changing conditions Ability to lift and maneuver baggage up to 50 lbs Professional appearance and demeanor How to Apply To move forward in the process, please answer the questions when prompted on Indeed. These questions help us identify candidates who pay attention to detail, understand the nature of the role, and are aligned with how we operate. We take this work seriously, and we're looking for someone who shares that mindset. Candidates who skip steps or submit partial answers will not be considered. If this sounds like the right fit, we hope to hear from you soon. Join our growing team as a Baggage Concierge and contribute to creating memorable experiences and peace of mind for travelers through our exceptional services and attention to detail.

Pay:

$20.00 - $25.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Flexible schedule Paid time off Application Question(s): What days of the week are you available to work? Do you currently work in the Hospitality industry? If so, what do you do and why are you looking to make a change? Describe a challenging situation with an irate guest or customer and how you handled it. What is the professional achievement you are most proud of? If you were provided with a password for this post, please enter it here. What would you be doing if earning money was not necessary?

Work Location:

In person