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Palladion Services

Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$41,866 / year median in Massachusetts

+14% projected growth

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Job Description

Palladion Services, LLC is a Boston-based full-service company in the contract concierge services industry. Palladion's core business is creating and implementing customized concierge and security programs for luxury residential customers in greater Boston.
Position:
Full Time and Part Time 7A-3P (Part Time Weekends) 3P-11P (Full and Part Time) 11P-7A (Full and Part Time)
Job Summary:
Provide front desk services for an upscale residential property.
Duties:
Greet and acknowledge all residents and announce all guests. Provide resident services such as package and dry cleaning acceptance and retrieval, transportation options, service vendor recommendations, restaurants reservations and additional requests upon demand. Through appearance, performance and service orientation, project a consistent image that complements the property. Adhere to formal operating policies and procedures that mandate certain customer service techniques and emergency response procedures. Ensure property rules and regulations are consistently enforced.
Requirements:
Previous customer service or hospitality experience. Excellent communication and interpersonal skills. Ability to multi-task. Basic computer proficiency. Team player.
MUST HAVE A HIGH SCHOOL DIPLOMA OR GED!
Compensation:
Pay rates between $21-$23 an hour, plus growth potential Paid training Free parking
Job Types:
Full-time, Part-time Pay:
$21.00 - $23.00 per hour
Benefits:
Flexible schedule Health insurance Paid time off Referral program Ability to
Commute:
Boston, MA 02110 (Required) Ability to
Relocate:
Boston, MA 02110: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Flexible Work Schedules
  • Health Insurance