Wellness Center Staff Bath-Hause Fall River, MA Job Details Part-time | Full-time From $23 an hour 22 hours ago Qualifications Cleaning and sanitation procedure implementation Customer communication Teamwork Sales transaction processing In-person customer service Attention to detail Productivity software Clean workspace maintenance Safety standard operating procedures POS systems Standard operating procedures (SOPs) Restaurant experience Full Job Description Bath-Hause Staff Requirements Our Standard Bath-Hause is a luxury wellness and contrast-therapy environment. Every staff member is expected to contribute to an atmosphere that is calm, clean, professional, welcoming, and respectful . Our guests should feel cared for from the moment they arrive until the moment they leave. Staff are expected to lead by example and protect the Bath-Hause experience at all times. Essential Requirements Professional and personable demeanor with a genuine interest in helping people. Excellent customer-service skills and a hospitality-first mindset. Reliable and dependable , including consistent attendance and punctuality. Strong communication skills with guests, coworkers, and management. Ability to remain calm, courteous, and professional when dealing with difficult situations or guest concerns. Attention to detail , particularly regarding cleanliness, presentation, and guest comfort. Ability to follow Bath-Hause Standard Operating Procedures (SOPs) and management direction. Willingness to maintain the facility to a high standard of cleanliness and organization . Ability to work independently while also functioning effectively as part of a team. Professional appearance and personal hygiene appropriate for a luxury wellness facility. Respect for guest privacy, personal space, and confidentiality . Comfortable learning and explaining Bath-Hause services, procedures, and facility guidelines. Ability to use basic technology, including scheduling systems, point-of-sale systems, email, and other workplace software. Must be able to work a flexible schedule , including weekends, evenings, and holidays as needed. Must be willing to perform a variety of duties necessary to maintain smooth daily operations. Physical & Operational Requirements Staff should be comfortable with the physical requirements of working in a wellness facility, which may include: Standing and walking for extended periods. Bending, reaching, lifting, and moving supplies when necessary. Performing routine cleaning and sanitation duties. Working in environments with varying temperatures and humidity. Following all required safety procedures around water, heat, steam, and other facility equipment. Preferred Qualifications Previous experience in any of the following is a plus: Spa or wellness facility Hotel or luxury hospitality Fitness or recovery facility Restaurant or high-end customer service Salon or beauty industry Membership-based business Customer service or front-desk operations Retail Healthcare or other service-oriented environments Previous spa or wellness experience is helpful, but not required. Personal Qualities We Value At Bath-Hause, we are looking for people who are: Dependable Respectful Positive Professional Attentive Team-oriented Self-motivated Coach-able Discreet Detail-oriented Comfortable taking initiative The Bath-Hause Mindset We don't expect every employee to know everything on their first day. We do expect them to be willing to learn, listen, improve, and take pride in their work . Our employees represent Bath-Hause every time they interact with a guest. Cleanliness matters. Attitude matters. Appearance matters. Communication matters. The little things matter. We are building an experience—not simply operating a facility—and every member of the Bath-Hause team plays a role in that experience.

Pay:

From $23.00 per hour

Work Location:

In person