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Benchmark Senior Living

Concierge - Assisted Living - Full Time

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$41,866 / year median in Massachusetts

+14% projected growth

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Job Description

Posted Monday, September 7, 2026 at 11:00
PM Availability:
Full Time Assisted Living:
Sunday-Thursday, 8a-4p Join, stay, and grow with Benchmark. Connect with your calling. Joining The Commons in Lincoln , a premier CCRC campus of the Benchmark Senior Living team, means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection while transforming the lives of seniors! Is personalized service your specialty? We are hiring a Concierge to be the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality. This position offers an opportunity for growth based on experience and performance. Responsibilities include but are not limited to: Exemplifies the Benchmark culture of elevating Human Connections with every interaction. Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times. Functions as the "hub" of communications throughout the community for our residents, visitors and staff. Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously. Pays great attention to detail, is observant and intuitive. Hotel/Resort experience a plus.
Requirements:
High school diploma or general education degree (GED) preferred. Minimum of one to three years of customer service experience and/or training; or equivalent combination of education and experience. Excellent telephone communication skills Demonstrated passion for serving people. As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 2 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off Eligibility may vary by employment status Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique. Job Details Job Family Administration Job Function Frontline Pay Type Hourly Employment Indicator Community Hiring Min Rate 17.50 USD Hiring Max Rate 20 USD The Commons in Lincoln, One Harvest Circle, Lincoln, Massachusetts, United States of America

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • Financial Aid/Assistance
  • Professional Development