Surgical areas:

Provide liaison activities between the clinical staff, physicians, and the patient companions. Problem solve, assist with communication as appropriate. Enter text page phone numbers for family members to be updated throughout the surgical procedure.

Emergency Dept:

Entrance:

At entrance presents an excellent first impression to all customers by greeting promptly with a warm and friendly reception, provides information and assists patients in and out of vehicle.

Unit:

Rounds hourly through-out the unit to seek out service opportunities and resolve as appropriate. Provide liaison activities between the clinical staff and the patient companions. Performs Service Recovery and conflict resolution for unhappy guests. Works with Service Excellence to support positive outcomes and resolution to customer needs. Provide comfort items as needed. Assist with cab, bus vouchers and other transportation as needed. Organizes event planning activities for weddings, baby showers, birthdays, celebrations as needed to support patients and families while hospitalized. Regularly provides direction and guidance to volunteer staff with courtesy and tact. Provides orientation and training to new volunteer staff as requested. Works closely with Environmental Services Attendants and Supervisors to assure reception & patient room spaces are clean, tidy and welcoming.

If applicable:

Lost & Found:

Identify lost items, perform a thorough search for the owner and return items as possible. a. Return items via pick-up or mail; b. After a month donate or dispose of items, per established policy based on item type, without an identified owner; c. Manage all items in a very organized manner. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned. Qualifications Required High school diploma or equivalent. Some college required 2 years of relevant experience Preferred College degree About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement

to improve health, instill humanity and inspire hope.

Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE

Trenton Hospital
5450 Fort St
Trenton Department Name Guest Services
Trenton Hosp Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 0.

01 Hours of Work Variable Days Worked Monday to Friday Weekend Frequency Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS

Please apply through Find Jobs from your Workday team member account.

This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 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