Greeter St Paul Eye Clinic

PA - 3.4

Woodbury, MN Job Details Full-time $18 - $20 an hour 15 hours ago Qualifications Optimizing workflow processes OSHA (regulatory compliance area) Customer communication Staff supervision Customer relationship building Team leadership Client rapport building HIPAA Employee relationship building Continuous improvement Health information regulatory compliance Productivity software Clinical confidentiality policies Training Data-driven decision making Stakeholder relationship building

Full Job Description Description:

Essential Functions Greets patients promptly and professionally while displaying excellent customer service and communication skills, and escort or direct them to appropriate destinations Daily scanning as assigned Maintains work area in a neat, clean, and organized condition and keeps PHI stored safely and securely. Act as an extension of the front desk team in posting, pulling authorizations, running eligibility, and checking in patients assigned. Other jobs assigned by your supervisor or management.

Requirements:

Skills & Knowledge Ability to multi-task and adhere to deadlines when faced with multiple interruptions and sometimes stressful situations Can confidently establish priorities based on workload, focusing on attention to detail and accuracy Capacity to analyze and problem-solve issues in order to identify areas of process improvement and increase efficiencies Able to work independently and handle and resolve problems on own, but also know when to collaborate with staff and be a team player Ability to assess the importance and relevance of information and effectively and efficiently share information and relevant detail to the appropriate persons Excellent interpersonal and communication skills with an ability to develop and foster relationships with employees and clients at all levels of the organization; ability to give consistent and concise direction/communication to team members; ability to lead, motivate, educate, manage and train teams Ability to operate successfully with strategic and tactical level issues and to effectively manage multiple and diverse issues; good judgment with the ability to make timely and sound decisions based on data and business acumen Courteous and professional demeanor while demonstrating enthusiasm and commitment to company vision and mission Ability to maintain confidentiality utilizing HIPAA guidelines and maintain compliance with OSHA rules Advanced computer skills, including Word and Excel and a willingness to learn new software programs PI286053667