Join the Synergi MedSpa Team Synergi MedSpa is seeking a warm, energetic, polished, and highly motivated MedSpa Coordinator to join our team. We are looking for someone who genuinely enjoys people, thrives in a fast-paced environment, and understands that exceptional client experiences are at the heart of everything we do. Our ideal candidate is a natural host who can effortlessly move between welcoming clients, managing a busy schedule, answering phones, supporting our providers, assisting with sales, and creating an exceptional experience from the moment a client walks through our doors. This is an in-person, full-time position, Monday-Friday, with some evening hours required. What You'll Do Client Experience & Concierge Service Welcome every client with warmth, professionalism, and genuine hospitality. Create a polished, personalized experience from check-in through check-out. Build meaningful relationships with clients and help them feel comfortable and cared for. Provide knowledgeable, confident explanations of our services, products, and membership offerings. Provide exceptional telephone, text, and in-person communication. Respond to client questions and requests with professionalism and urgency. Scheduling & Front Desk Operations Schedule, confirm, and manage appointments according to established protocols. Maintain an efficient and accurate schedule while helping maximize provider availability. Facilitate smooth communication and workflow between the front desk and clinical team. Process transactions accurately and maintain responsibility for point-of-sale information. Sell gift certificates, retail products, memberships, and other offerings. Assist with walk-in retail sales and client needs when providers are unavailable. Follow all company policies, procedures, and operational standards. Sales, Marketing & Growth Support the team in achieving service, retail, and membership goals. Assist with planning and executing client events and promotional activities. Participate in appropriate networking opportunities to develop new referral relationships. Nurture and reinforce existing referral sources. Research and help identify opportunities for new services, retail offerings, and revenue growth. Team & Environment Help maintain a beautiful, organized, and welcoming environment throughout the MedSpa. Support daily back-of-house and concierge responsibilities as assigned. Attend and actively participate in team and general staff meetings. Contribute to a positive, collaborative team culture. Support management in maintaining a high standard of integrity, professionalism, and accountability. Be willing to jump in wherever needed to support the team and our clients. The Person We're Looking For We believe personality, attitude, and work ethic matter just as much as experience.

The ideal candidate is:

Warm, personable, and genuinely enjoys helping people Highly customer-service oriented Energetic and positive A confident and effective communicator Organized and detail-oriented Able to multitask with grace and composure Flexible and adaptable A true team player who supports those around them Comfortable with sales and making recommendations based on client needs Professional, polished, and dependable Someone with a good sense of humor who enjoys being part of a close-knit team Self-motivated and willing to take initiative Preferred Experience & Skills Previous MedSpa, medical office, hospitality, luxury retail, or high-end customer service experience preferred Experience with scheduling and point-of-sale systems is helpful Strong computer and organizational skills Excellent written and verbal communication skills Ability to learn and confidently speak about aesthetic and wellness services Why Synergi? At Synergi, we believe our team is our greatest asset . We are committed to creating an environment where people support one another, continue to learn, take pride in their work, and genuinely enjoy coming to work. If you are someone who loves people, thrives on energy and interaction, and takes pride in delivering an exceptional experience, we'd love to meet you.

Compensation:

starting at $23 per hour based on experience and qualifications, with potential for additional incentives.

Benefits:

401(k) Employee discount Health insurance Paid time off

Work Location:

In person