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Abm.Com

Greeter

Entry-Level JobVerifiedNo experience needed

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$36,560 / year median in Mississippi

+13% projected growth

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Job Description

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
Military Occupational Specialty Code:
42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Basic Qualifications:
  • Must be 18 years of age or older
  • No experience required and on-the-job training provided
  • No high school diploma, GED or college degree required
Preferred Qualifications:
  • One (1) year of prior customer service or similar experience preferred
  • Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
  • Offer hospitality services to guests and creates a positive first impression
  • Anticipate and responds to guest's needs in a friendly and positive helpful manner
  • Communicate clearly and professionally
  • Enact facility emergency procedures when necessary
  • Remain calm, professional, and polite when working with disgruntled guests
  • Maintain knowledge of relevant products, policies and procedures
  • Direct customer to appropriate department based on their needs
  • Work as a team player and actively contribute to the efforts of all other departments
  • Attend all required meetings and training sessions
  • Provides optimal levels of customer service wherever possible

Benefits

  • Dental Insurance