Representative-Patient

Back Representative-Patient North Mississippi Health Services Tupelo, MS, USA May 15, 2026

Job Description Coordinates:

Effectively and efficiently coordinates care to family members by monitoring and evaluating interdisciplinary care

Orients/Educates:

Orients and educates patients/family members/visitors to the Critical Care waiting area, policies, and procedures

Customer Service/Customer Relations:

Greets individuals in a positive and caring manner Effectively and efficiently relay the needs and concerns of patient's family members/visitors to staff Provides emotional support to family members as needed Receive requests and provides general information to patient/family member as requested Assists in the resolutions of patient/family member issues/problems Assists family with grieving processes and procedures

Communication:

Promotes effective communication amongst care team, treating clinicians, patients, family members, etc.

Liaison:

Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction

Inventory:

Assesses and maintains waiting room supplies in a cost-effective manner Complies with budgetary guidelines

Regulation :

Adheres to

NMHS/NMMC

Policies/Procedures/Guidelines Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues

Requirements:

High School Diploma or equivalent, required; Associates Degree, preferred Minimum of 2 years experience in a clinical setting; preferred Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required Demonstrated decision-making and problem-solving skills; required Excellent organizational and communication (written and verbal) skills; required Excellent human relations skills; required Excellent interpersonal skills; required Working knowledge of the development of adolescent, adult, and geriatric patients; required Email me jobs like this About North Mississippi Health Services North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality. Company Profile