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GM
GLACIER MEDICAL ASSOCIATES
Med Spa Patient Concierge
Entry-Level JobVerifiedNo experience needed
Career Insights for Concierge
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Scorecard
Based on Montana data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$41,350 / year median in Montana
+15% projected growth
Job Description
The Med Spa Patient Concierge & Growth Coordinator is responsible for creating an exceptional patient experience while actively supporting the growth and financial performance of the Med Spa. This is a patient-facing, revenue-focused position, not a traditional receptionist role. The Coordinator is responsible for keeping provider schedules full, promptly converting patient inquiries into appointments, filling cancellations, encouraging rebooking, supporting patient retention, promoting retail products, maintaining inventory, and serving as a knowledgeable and enthusiastic brand ambassador.