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SoHum Mountain Healing

Front Desk Agent (PT)

Entry-Level JobVerifiedNo experience needed

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Based on North Carolina data

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$37,022 / year median in North Carolina

+16% projected growth

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Job Description

Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our retreat center. In this vital role, you will serve as the first point of contact for our clients ensuring a positive and professional experience. SoHum Mountain Healing offers a unique holistic health and wellness experience for our guests. This is a great opportunity for someone who cares deeply about others and wants to be in a nurturing and supportive role.
Two PT Shifts Available:
Sunday and Monday 6am - 2pm. And, Friday and Saturday 2pm - 10pm. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring they feel welcomed and valued Manage multi-line phone systems Maintain accurate data entry records Assist guests with their needs by making sure they have what they need for their stay Collaborate with Spa staff to ensure each guest has a seamless experience Maintain communication channels so all departments are informed Skills Strong organizational skills with the ability to multitask effectively in a fast-paced environment Excellent customer service skills with a focus on phone etiquette and client communication Proficiency in Google Suite products Exceptional time management skills to prioritize tasks efficiently throughout the day Previous office experience or personal assistant experience that demonstrates organizational aptitude and professionalism
Pay:
$18.00 - $19.00 per hour Expected hours: 16.0 - 32.0 per week
Work Location:
In person