PART-TIME, FRONT DESK/CONCIERGE ATTENDANT

About Us Biltmore Forest Country Club is a private country club with a rich history dating back to 1922. Known for its elegant facilities and renowned golf course, we are dedicated to providing exceptional service to our members while fostering a positive and supportive work environment for our staff. About the Position Greet all members and their guests Answer and direct phone calls professionally Assist with check-ins, reservations, and special requests Coordinate with housekeeping and valet for smooth guest experiences Maintain an organized front desk and handle petty cash transactions

About You:

A friendly, professional, and welcoming demeanor Strong communication skills with the ability to interact professionally with members and guests A customer-focused mindset—you enjoy helping people and creating positive experiences Ability to multitask and stay organized in a fast-paced setting Comfortable using computers for reservations and basic administrative tasks Reliable and detail-oriented, especially when handling transactions and guest requests Flexible Schedule You May Be a

Great Fit If:

You have experience in front desk reception, guest services, concierge work, administrative support, or restaurant hosting. Your background includes customer service, hospitality, or office administration. You take pride in creating a warm, welcoming, and attentive experience for others. Previous experience in customer-facing roles is a plus but not required—we're happy to train the right person! Why Join Us? Wonderful members who appreciate excellent service. Daily paid break and meal Discounted YMCA Membership Employee Assistance Program (EAP) 401(k) with matching

Pay:

From $18.00 per hour

Benefits:

401(k) Employee assistance program Application Question(s): Are there any days you typically cannot work? Do you currently live in the Asheville area? Are you available to work weekends and holidays?

Language:

English (Required)

Work Location:

In person