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The Bozzuto Group
Part Time Resident Concierge
Career Insights for Concierge
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Based on North Carolina data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,022 / year median in North Carolina
+16% projected growth
Job Description
Careers Culture & Benefits Construction Property Management Corporate Internships Search Careers Search Careers keyboard_arrow_down Charlotte, NC Part Time Resident Concierge New Part-Time Resident Concierge & Front Desk Apply Now At Bozzuto, every team member shares a deep commitment to doing good for those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it's the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
As the Resident Concierge, you're the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel "at home" is what enables you to excel. You enjoy personalizing every interaction. That's why you know the names and favorite things of all of your customers (including the four-legged ones). As a Resident Concierge, your primary responsibilities include: Solving problems and providing timely assistance to residents and prospects with care Event planning - executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on the shift What You Bring toUs:
2+ years' experience in a hospitality, retail, travel or hotel environment Outstanding communication skills, both written and verbal A sharp professional appearance Competent with various software, apps and computer programs An eye for detail and a knack for anticipating a customer's needs A customer-focused mentality Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!) This position is eligible for additional bonus opportunities. Salary Range $20 — $22 USD When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Bozzuto is proudly an Equal Opportunity EmployerEOE/M/F/D/V.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions. Apply For This Job- indicates a required field Upload Attachments Upload CV
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- Are you a former Bozzuto employee? If so, in what capacity?
- Are you currently a resident of a Bozzuto community? If yes, please provide the name of your community. If no, type N/A.
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- Have you ever been terminated from a job? If yes, please provide the company name, dates of employment and reason for termination.
- Are you able to perform the physical requirements of the job, with or without an accommodation?
- Yes No keyboard_arrow_down Our residents love to get packages almost as much as we love delivering them. Can you stand for extended periods, bend and lift up to 25 pounds? If no, please explain or outline your required accommodation.
- Which shift(s) are you available to work for part time employment? Select all that apply.
- Sat-Sun 7am-3pm Sat-Sun 3pm-11pm Fri-Sat 11pm-7am All of the above Do you have experience in hospitality, retail, restaurant or customer service?
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- Yes No keyboard_arrow_down In some jurisdictions, it is necessary to either deactivate your real estate license or hang it with our broker. If you have an active license, are you willing to do this?
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