A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Ticket Seller | Part-Time | Greensboro Coliseum Complex Oak View Group - 3.0 Greensboro, NC Job Details Part-time $15 an hour 22 hours ago Benefits 401(k) 401(k) matching Qualifications Customer communication
Full Job Description Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview:
As a Ticket Seller , you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations. This role will pay an hourly rate of $15.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until November 13, 2026.
Responsibilities:
Master the operation of the ticketing system. Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating arrangements (reserved or general admission). Become well-versed in the seating charts and configurations of your assigned locations. Efficiently and accurately handle transactions for all events using the ticketing system. Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued. Provide excellent customer service, addressing patrons' needs positively and effectively. Direct guests to the nearest ticket taker as needed. Reconcile all funds received from ticket sales at the end of each shift. Maintain precise and clear records of all transactions. Uphold confidentiality standards. Perform additional duties and responsibilities as assigned.
Qualifications:
High school graduate/GED preferred. Experience working with the public and cash handling is preferred. Ability to multitask in a fast-paced environment. Familiarity with Microsoft Office. Must have excellent communication skills. Ability to work independently and as a productive member of a team. Must be able to work a flexible schedule to include nights, weekends, and holidays as needed. Strengthened by our Differences. United to Make a
Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
