About Dermablue Dermablue is an innovative dermatology practice that delivers high quality, medically effective dermatologic services for general or cosmetic skin care needs. Dermablue embodies a preventive approach to foster the health and well-being of our patients. We are experts in all aspects of dermatology, skin cancer prevention, as well as cosmetic injectables and laser services. We are seeking an upbeat, organized, and customer-focused Patient Care Coordinator to join our front desk team. This role is essential in creating a welcoming experience for patients and supporting our sales goals. You will handle high call volumes, manage patient communications, and contribute to the growth of our practice.

Responsibilities:

Answer approximately 65+ phone calls daily with professionalism and a friendly demeanor. Respond to patient inquiries via our texting platform promptly and courteously. Schedule appointments for new and established patients. Provide information about our services and assist patients with treatment inquiries. Support sales and promotional initiatives, helping patients choose services that meet their needs. Maintain accurate patient records and documentation. Collaborate with the team to ensure smooth daily operations.

Qualifications:

Previous experience in a high-volume phone or customer service environment preferred. Background in spa services and dermatological care Comfortable with sales-oriented conversations and promoting services. Excellent communication and interpersonal skills. Positive, energetic, and professional attitude. Strong organizational skills and attention to detail. Familiarity with healthcare software or texting platforms a plus.

Education Required :

Minimum:

High School Diploma Preferred:

Associate's Degree Experience Required :

• 3 years in a Primary Care, Dermatology, Urgent Care and/or Emergency Care setting.
• Experience with typing and computer applications, including Electronic Medical Records.
• Excellent grammatical skills, attention to detail, and ability to multitask also important.

Benefits & Perks :

DermaBlue offers the following benefits & Perks

• Competitive Salary & Benefits Offered
• Health Insurance
• 401K with Employer Matching
• Paid Time Off
• No nights, weekends or after hour call required.

Schedule :

M-F 7:45-4:30pm

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Scheduling:

3 years (Required)

Customer Service:

5 years (Required)

Work Location:

In person