Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off. Job Duties and Responsibilities Duties include but are not limited to: ï‚. Welcomes guests/new customers to facility. ï‚. Performs various administrative/managerial tasks in support of facility's mission. ï‚. Creates a positive experience for guests by attending to needs and answering questions. ï‚. Other duties as assigned. Knowledge and Skills ï‚. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. ï‚. Professional communication skills (phone, interpersonal, written, verbal, etc.). ï‚. Professional customer service skills. ï‚. Self-motivated, proactive, detail oriented and a team player. ï‚. Time management and time critical prioritization skills. Schedule Front Desk Floater position. Available Shifts are :

Thursday:

4:00 PM-12:00

AM Friday:

4:00 PM-12:00 AM Saturday overnight into Sunday Sunday overnight into

Monday Requirements:

Education and Experience ï‚

• High school diploma High School Diploma or GED Required ï‚

• 0 - 3 years of directly related or closely related experience