We are seeking dedicated, professional, and customer-focused Front Desk Concierge to join our team in Morris Plains, NJ. As the first point of contact, you will deliver exceptional customer service while maintaining property awareness and ensuring a secure, welcoming environment. This role is perfect for energetic individuals passionate about hospitality, guest relations, and customer service. We are actively hiring for Full-Time, Part-Time, and On-Call positions with immediate availability. Open Schedules Full-Time (40 hrs/week):
Wednesday:
7:00 AM
- 3:00 PMThursday
Sunday:
3:00 PM- 11:00 PM Part-Time (24 hrs/week):
Friday, Sunday, Monday:
3:00 PM
Floater Coverage:
Flexible availability across 1st (7am-3pm), 2nd (3pm-11pm), or 3rd (11pm-7am) shifts, Monday through Sunday. Duties & Responsibilities Greet residents, guests, and visitors warmly, providing assistance with check-in processes and general inquiries. Respond promptly to guest inquiries or complaints, utilizing conflict management skills to resolve issues professionally. Maintain a secure environment by monitoring property entrances and enforcing site access policies. Operate a company golf cart to navigate and monitor property grounds as needed. Provide basic incident reporting and first aid assistance when required. Deliver professional, friendly, and solution-oriented service to ensure a positive experience for all visitors.
Qualifications Driver's License:
Valid Driver's License required.
Golf Cart:
Ability to operate a golf cart on site required.
Language:
Fluent in English with strong verbal and written communication skills required.
Experience:
Previous experience in a front desk, customer service, concierge, hospitality, or security role preferred (not required, we will train the right candidates).
Skills:
Strong problem-solving skills, personable demeanor, and the ability to remain calm and composed under pressure.
Location:
Reliable transportation to Morris Plains, NJ (living near the location is a plus). Dress Code / Uniform Requirements (Until company uniforms are issued)
Top:
Neutral-colored button-up shirt or polo (Black or White).
Pants:
Dark-colored dress pants or slacks.
Footwear:
Professional, neutral-colored dress shoes.
Perks:
Weekly Direct Deposit Holiday Time-and-a-Half Pay Opportunities for additional coverage hours and shift growth. Full-Time (40 hrs): Wed (7 AM-3 PM) + Thursday to Sunday (3 PM-11 PM) Part-Time (24 hrs): Fri, Sun, Mon (3 PM-11 PM) On-Call / Floater Flexible emergency shifts (Day, Night, or Overnight)