A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Monday - Friday About the Role and Company Trading Academy is dedicated to making financial education accessible, empowering, and impactful. Exceptional service is at the heart of everything we do — for our students and for one another. As the first person visitors, students, and guests meet upon arrival, you'll play an important role in creating a welcoming, professional experience while supporting the daily operations of our training center.
This is a dual-focus role:
roughly half your time is screen-based administrative work; the other half is customer service and guest-facing. Both sides matter equally. What You'll Do Serve as the welcoming face of the training center — first impression for every client and guest Greet and assist all guests, students, and vendors Coordinate logistics for weekly onsite training events: room setup, materials, catering, and day-of execution Organize office, classroom, and break room and maintain supplies and equipment. Sort and distribute mail; prepare outgoing mail and packages. Serve as the contact person to the building maintenance department and service vendors when needed. Administer a variety of administrative duties including telephone support, calendar scheduling, travel arrangements, document preparation, and general office management functions. Maintain accurate registration records and enrollment data in Salesforce and internal systems Coordinate event scheduling, calendar coordination, and instructor logistics Keep classrooms, common areas, and event spaces organized and event-ready What We're Looking For 3+ years in a front desk, administrative, events or hospitality-focused role Detail-oriented with demonstrated comfort in data entry and scheduling systems Excellent verbal and written communication skills Ability to lift objects up to 25 lbs. Strong organizational and multitasking abilities; calm in fast-moving environments Microsoft Office proficiency required; Salesforce or CRM experience a plus Why Join Trading Academy We're a mission-driven financial education company. Our training center is where prospective students take a meaningful first step in their journey. Competitive pay, plus full comprehensive benefits Full training provided Collaborative, team-oriented culture Work with purpose: You're an essential part in Trading Academy's vision for service.
