A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
The Event Security Guard is the most visible member of the IESS team and providing outstanding customer service to the attendees and guests of the events we secure. The successful Event Security Guard is punctual, in uniform, responsible, and professional at all times while on duty. Event Security Guards implement our customer service first mentality when interacting with the public, enforcing event policies but doing so with a positive framing.
Responsibilities and Duties:
Greet and interact with guests in an upbeat, friendly, and personable manner Stand at assigned post and maintain a level of alertness and awareness to the surroundings Patrol the facility on foot as directed by the supervisor Assist guests and client representatives as needed Respond to, report, and document any incidents or issues of which you become aware Provide outstanding customer service to everyone Be able to properly wear the assigned company uniform Attend all required trainings and meetings as directed by the supervisor Be able and willing to become certified in site-specific trainings Have full knowledge of the venues in which IESS operates Be able to effectively communicate via two-way radio device to IESS staff Other responsibilities and duties as deemed necessary by executive management Additional Responsibilities Based on Position Level (Lead Guard): Supervise staff on assigned shift When required, conduct employment interviews and make hiring decisions When required, assist with overseeing training sessions
Minimum Qualifications:
Must be 21 years of age or older Must have a high school diploma or GED Experience in security or hospitality preferred Ability to communicate effectively both orally and in writing As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening. Must have reliable transportation Must be able to work a reserve or on call schedule that meets business needs which includes nights, weekends, and holidays Neat and professional appearance Upbeat, friendly, and personable demeanor Must be able to handle urgent situations with calm and poise Must be able to stand for an entire shift (up to 12 hours) Must be proficient in computer skills and fluent in Microsoft programs
Benefits:
Paid Time Off (up to 40 hours per year) 401k with 100% company match Employee Points Program Free in-house trainings and certifications Advancement opportunities Compensation details: 16 Hourly Wage PI3a0f2e66657f-26289-41407685
Job Description Job Overview:
The Event Security Guard is the most visible member of the IESS team and providing outstanding customer service to the attendees and guests of the events we secure. The successful Event Security Guard is punctual, in uniform, responsible, and professional at all times while on duty. Event Security Guards implement our customer service first mentality when interacting with the public, enforcing event policies but doing so with a positive framing.
Responsibilities and Duties:
Greet and interact with guests in an upbeat, friendly, and personable manner Stand at assigned post and maintain a level of alertness and awareness to the surroundings Patrol the facility on foot as directed by the supervisor Assist guests and client representatives as needed Respond to, report, and document any incidents or issues of which you become aware Provide outstanding customer service to everyone Be able to properly wear the assigned company uniform Attend all required trainings and meetings as directed by the supervisor Be able and willing to become certified in site-specific trainings Have full knowledge of the venues in which IESS operates Be able to effectively communicate via two-way radio device to IESS staff Other responsibilities and duties as deemed necessary by executive management Additional Responsibilities Based on Position Level (Lead Guard): Supervise staff on assigned shift When required, conduct employment interviews and make hiring decisions When required, assist with overseeing training sessions
Minimum Qualifications:
Must be 21 years of age or older Must have a high school diploma or GED Experience in security or hospitality preferred Ability to communicate effectively both orally and in writing As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening. Must have reliable transportation Must be able to work a reserve or on call schedule that meets business needs which includes nights, weekends, and holidays Neat and professional appearance Upbeat, friendly, and personable demeanor Must be able to handle urgent situations with calm and poise Must be able to stand for an entire shift (up to 12 hours) Must be proficient in computer skills and fluent in Microsoft programs
Benefits:
Paid Time Off (up to 40 hours per year) 401k with 100% company match Employee Points Program Free in-house trainings and certifications Advancement opportunities Compensation details: 16 Hourly Wage PI3a0f2e66657f-26289-41407685
