Patient Concierge (Greeter)
Concierge Dental Group
Buffalo, NY (In Person)
Full-Time
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Job Description
Join Our Team as a Patient Greeter at Concierge Dental Group! Are you a friendly, outgoing professional who enjoys making people feel welcome? Concierge Dental Group is looking for a Patient Greeter to be the first smiling face our patients see when they walk through our doors. As a Patient Greeter, you will play an important role in creating a warm and welcoming environment for every patient. Your positive attitude and attention to detail will help ensure each visit begins with comfort, organization, and exceptional service. About Us At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of advanced technology, personalized care, and a patient first approach. We strive to make every visit comfortable, efficient, and stress free while ensuring our patients feel valued and cared for. Key Responsibilities Welcome and greet patients as they arrive to the office with a friendly and professional demeanor Assist patients with the check in process and guide them through any necessary paperwork or digital forms Notify the clinical team when patients arrive and help maintain smooth patient flow throughout the office Escort patients to the appropriate areas when needed Help maintain a clean, organized, and welcoming reception area Provide general information to patients and assist with basic questions or directions within the office Support the front desk team with light administrative tasks when needed Ensure patients feel comfortable, informed, and cared for during their visit Qualifications Strong interpersonal and communication skills Friendly, professional, and patient focused attitude Ability to stay organized and attentive in a fast paced environment Strong customer service mindset Experience in hospitality, customer service, or healthcare environments is a plus Dental office experience is helpful but not required Why Join Us Be part of a modern dental practice that values patient experience and team collaboration Work in a supportive and welcoming environment Competitive pay and opportunities for growth Make a meaningful impact on every patient's visit How to Apply Submit your resume highlighting your customer service experience and why you would be a great addition to our team. Join Concierge Dental Group and help create a warm and welcoming experience for every patient who walks through our doors. We look forward to meeting you.
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